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About the McAfee Agent
The McAfee Agent is the client‑side component providing secure communication between ePolicy
Orchestrator and managed products. It also serves as an updater for managed and unmanaged
McAfee products.
The McAfee Agent consists of an ePolicy Orchestrator extension and a number of client side packages
that correspond to the client operating systems supported by the agent.
The term agent is used in three contexts within ePolicy Orchestrator:
• Agent — The basic operating mode for the McAfee Agent, providing a communication channel to
ePolicy Orchestrator and local services for other point‑products.
• SuperAgent — An agent that acts as a source of content updates to other agents in the same
network.
• Agent Handler — An ePolicy Orchestrator server component that you can install in various network
locations to help manage agent communication, balance the load, and update products.
Contents
McAfee Agent
SuperAgent
Agent Handler
McAfee Agent
After being installed on a client system, the agent provides a communication channel from McAfee
managed point‑products to an ePolicy Orchestrator server.
In addition, the agent provides local services to these point‑products and to products developed by
McAfee Security Innovation Alliance partners.
While enabling products to focus on enforcing their policies, the McAfee Agent delivers services that
include updating, logging, reporting events and properties, task scheduling, communication, policy
storage, and product deployment.
Install the agent on systems you intend to manage with ePolicy Orchestrator. Systems can be
managed by ePolicy Orchestrator only if they have an agent installed.
While running silently in the background, the agent:
• Gathers information and events from managed systems, and sends them to the McAfee ePO server.
• Installs products and their upgrades on managed systems.
• Enforces policies and schedules tasks on managed systems, and sends events back to the McAfee
ePO server.
• Updates security content such as the DAT files associated with McAfee VirusScan Enterprise.
1
McAfee
®
Agent 4.8.0 Product Guide
11
- Agent 4.8.0 1
- COPYRIGHT 2
- TRADEMARK ATTRIBUTIONS 2
- LICENSE INFORMATION 2
- License Agreement 2
- Contents 3
- Using the agent 4
- 9 Agent activity logs 87 5
- Index 89 5
- About this guide 7
- Find product documentation 8
- Introducing McAfee Agent 9
- Agent 4.8.0 Product Guide 10
- About the McAfee Agent 11
- SuperAgent 12
- Agent Handler 12
- Installing, upgrading, and 13
- Installing the agent 15
- Supported languages 17
- Installation vs. deployment 18
- Deploying the agent 19
- Default requiretty 21
- PermitRootLogin Yes 21
- Agent installation folder 22
- Orchestrator 24
- Install the help extension 25
- Agent installation package 25
- Manage Agent Deployment URLs 27
- Install on Windows systems 33
- Install on Windows manually 35
- $chmod +x ./installdeb.sh 40
- $sudo ./installdeb.sh ‑i 40
- Correct duplicate agent GUIDs 41
- Upgrading vs. updating 43
- Macintosh systems 46
- Removing the McAfee Agent 51
- Configuring agent policies 57
- Repository policies 58
- Troubleshooting policies 58
- Priority event forwarding 59
- Retrieve system properties 59
- Select a repository 60
- Proxy settings for the agent 61
- Repository Package Management 62
- Wake-up calls and tasks 67
- SuperAgents and how they work 68
- Convert agents to SuperAgents 69
- How the cache works 70
- When the cache is flushed 70
- SuperAgent and its hierarchy 71
- Agent relay capability 73
- Respond to policy events 75
- Run client tasks immediately 76
- Locate inactive agents 77
- Agent properties 78
- Using the system tray icon 81
- Run a manual update 83
- Enforce policies 83
- Update policies and tasks 83
- Agent command-line options 85
- Command‑line options 86
- Agent activity logs 87
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